Glossary

Data subject request

A person exercising a right over their own data (access, erasure, rectification, portability, objection or withdrawal) with a clock attached.

Kinds tracked
Access, erasure, rectification, portability, objection, withdrawal
GDPR / UK GDPR
One calendar month
Statuses
Received, verifying, in progress, completed, refused

The six kinds

KindWhat the person is asking for
AccessA copy of their data and information about the processing
ErasureDeletion, where one of the statutory grounds applies
RectificationCorrection of inaccurate or incomplete data
PortabilityA machine-readable copy, or transmission to another controller
ObjectionA stop to processing based on legitimate interests or direct marketing
WithdrawalRevocation of a consent previously given

Article 12(3) uses one month, not a universal 30-day period. The register’s shorter internal target can be used as an operational safety buffer, but the displayed legal deadline should be calculated as a calendar month and adjusted for the applicable jurisdiction, identity-verification timing and permitted extensions.

What the register does not do

Stated plainly, in the product as well as here

StrongPrivacy holds consent decisions, not your customer records. Fulfilling an access or erasure request means acting in your own systems as well as here. The subject reference is whatever you entered. Verify identity through your own process before acting on it. Closing a request records your decision; it does not notify the requester.

Those limits are the honest ones. A register that implied it could delete a customer from a warehouse, a CRM and a mailing platform would be a liability rather than a control.

Common questions

How long do I have to respond?

Under the GDPR and UK GDPR, generally one calendar month from receipt, with a possible two-month extension for complex or numerous requests if the requester is informed in time. Other jurisdictions use different periods. Treat any 28- or 30-day product reminder as an internal buffer, not the statement of law.

Does a withdrawal need to go through the register?

Not usually. A visitor withdrawing in the preference centre is recorded automatically as a new decision. The register is for requests that arrive by other routes and need tracking to a conclusion.

Sources and verification

Verified on . Product-behaviour statements were checked against the current implementation and tests. The links below are the verification basis recorded for this article. They support the stated facts, not a legal conclusion for every site or configuration; recheck changing vendor behaviour before relying on it in production.

See what your own site is loading

A browser scan reports the requests and storage it observed during the sampled journey. Use configured workspace scans to compare the states and pages that matter to your implementation.