Terms of service

These terms are an agreement between you and Accessible.org, LLC, a Texas limited liability company ("we", "us"), for your use of StrongPrivacy: the website at strongprivacy.com, the dashboard, the consent runtime that customer sites load, the Shopify app, the WordPress plugin, the scanner and the APIs (together, the "Service").

By creating an account, installing an integration or otherwise using the Service, you accept these terms. If you use the Service for an organization, you accept them on its behalf and confirm you have the authority to do so; "you" then means that organization.

The privacy policy explains how we handle personal information. A final data processing addendum, once accepted or executed by the applicable parties, governs personal data we process on your behalf and forms part of these terms.

The publicly posted addendum is currently marked as a draft with incomplete operational and transfer details; it must not be treated as an executed transfer mechanism merely because it is linked here. If you sign a separate written agreement with us, such as for the managed service, that agreement controls where it conflicts with these terms.

StrongPrivacy is compliance tooling. It helps you configure consent, control what your site loads and keep records, but it is not legal advice, and using it does not by itself make your site compliant with any law. Scan findings, suggested categories, regional defaults and documentation are general information. You remain responsible for your privacy notices, your lawful bases for processing and your legal obligations; consult your own counsel about them.

You must be at least 18, or the age of majority where you live, and able to form a binding contract. Give accurate registration information and keep it current. You are responsible for keeping your password and any API keys secure and for everything done under your account; tell us promptly at info@accessible.org if you suspect unauthorized access.

A workspace belongs to the organization that created it. Its owner controls who is invited, which role each member has, and the workspace's sites, configurations and records. You are responsible for the people you invite and for removing access that is no longer needed.

You agree not to:

• use the Service to break any law or anyone else's rights;
• install StrongPrivacy on, or scan, a website you do not own or are not authorized to manage;
• probe, disrupt or overload the Service or its infrastructure, or get around its rate limits, access controls or plan limits;
• upload malicious code or content;
• use the Service to collect special categories of personal data or data about children outside the fields the product documents;
• resell or provide the Service to others except as your plan or a written agreement allows; or
• copy or reverse engineer the Service except as law permits.

Scans load pages in an automated browser, without consenting to anything, and record the cookies, storage, requests, scripts and frames they observe. Only scan sites you own or are authorized to test. A scan is a point-in-time observation of the pages it visited, from one location, without signing in; it can miss behaviour that appears elsewhere, later, for signed-in visitors or in other regions. The free public scan is limited to a few pages and a few runs an hour.

Plans differ in the number of properties, scans, pages per scan and how long evidence is kept, as shown on the pricing page at the time you subscribe. Prices are in US dollars and exclude taxes unless stated. We may change prices or plans; a change to your price takes effect at your next renewal after we have told you about it.

If you pay by card, payment is processed by Stripe; if you installed StrongPrivacy from the Shopify App Store, Shopify bills you through your store. You authorize the relevant provider to charge the subscription fee and applicable taxes when due. Fees are non-refundable except where these terms or the law say otherwise.

Every workspace starts on the Free plan, with the limits shown on the pricing page. Where a trial of a paid plan is offered, its length is shown before you start it. We may change or end free plans and trials at any time; if we end a free plan you use, we will give you notice and a chance to export your records.

Paid plans renew automatically each billing period until cancelled. You can cancel at any time from the billing page, or from your Shopify admin for App Store subscriptions. Cancellation takes effect at the end of the current period; until then the plan stays active. When a paid plan ends or a payment fails, the workspace moves to the Free plan and its limits apply.

You may stop using the Service and ask us to delete your workspace at any time. We may suspend or end your access if you materially breach these terms, if your use puts the Service or others at risk, or if the law requires it; where we reasonably can, we will tell you first and give you a chance to fix the problem.

What happens to data when a workspace ends, and how long it is kept, is set out in the privacy policy and the data processing addendum. Export anything you need before closing your workspace.

We work to keep the Service available and to fix problems quickly, and the status page shows its current state. We do not promise uninterrupted service: maintenance, provider outages and events outside our control can interrupt it. Unless a separate written agreement says otherwise, no service level or credit applies.

We and our licensors own the Service, including its software, design and documentation. We grant you a limited, non-exclusive, non-transferable right to use it under these terms during your subscription. Open-source components are used under their own licenses, listed on the open source page.

You keep all rights to the data you put into the Service and the records it creates for your sites, including configurations, scan results and consent evidence. You give us permission to host, process and transmit that data only to provide, secure and support the Service for you, as described in the privacy policy and the data processing addendum. You can export your consent evidence at any time while your workspace is active.

If you send us suggestions or feedback, we may use them without obligation to you.

StrongPrivacy carries out the configuration you publish: it holds the scripts you assign to consent categories and records the choices visitors make. It cannot control scripts that are not routed through it, code added to your site outside its configuration, or third parties' behaviour after they receive consent. How your banner and policy are worded, and which categories your services belong to, are your decisions.

To the extent the law allows, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and that the Service will be error-free, uninterrupted, or that it will make any website compliant with any law.

To the extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, even if told they were possible.

To the extent the law allows, our total liability arising out of or relating to the Service or these terms is limited to the greater of US$100 or the amount you actually paid us for the Service in the twelve months before the event giving rise to the claim.

You will defend and indemnify Accessible.org, LLC against third-party claims arising from your websites, the content and data you submit, your use of the Service in breach of these terms or the law, or your consent and privacy decisions.

These terms are between you and us. Nobody else, including visitors to your websites, has rights under them.

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. The UN Convention on Contracts for the International Sale of Goods does not apply.

Before bringing a claim, contact us at info@accessible.org and give us thirty days to try to resolve it informally. For claims over US$20,000 the parties will attempt mediation before going to court.

Any claim that is not resolved goes exclusively to the state or federal courts in Bexar County, Texas, and both parties consent to their jurisdiction; either party may instead bring a qualifying claim in small claims court. Claims are brought individually, not as a class or representative action, and each party waives trial by jury, to the extent the law allows.

To the extent the law allows, any claim relating to the Service must be brought within one year after it arose, or it is permanently barred.

Each party will protect the other's non-public information that it receives through the Service with reasonable care and use it only for the purposes of these terms. This does not cover information that is public, already known, independently developed or required to be disclosed by law.

Neither party is responsible for failures or delays caused by events beyond its reasonable control, such as natural disasters, network or provider outages, or government action, other than your obligation to pay fees already due.

If any part of these terms is found unenforceable, it will be enforced to the maximum extent possible and the rest will remain in effect.

Not enforcing a provision is not a waiver of the right to enforce it later.

You may not transfer these terms without our written consent. We may transfer them in connection with a merger, acquisition or sale of the Service, and will tell you if we do.

We may update these terms. For material changes we will give at least thirty days' notice by email or in the dashboard before they take effect; continuing to use the Service after that means you accept them. The date at the top shows when these terms last changed.

These terms, with the privacy policy, any final data processing addendum accepted or executed by the applicable parties, and any separate written agreement, are the entire agreement between you and us about the Service and replace any earlier agreement on the same subject.

Sections that by their nature should continue after these terms end survive, including those on fees owed, your data, ownership, disclaimers, limitation of liability, indemnification, governing law and dispute resolution.